Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the website at rinconai.com, the client portal at portal.rinconai.com, and any related services (collectively, the “Services”) provided by Rincon AI (“we,” “our,” or “us”). By using the Services, you agree to be bound by these Terms.

Who We Are

Rincon AI builds AI-powered operating systems and automation for small and medium businesses. Our Services include consulting, custom software delivered through the client portal, and integrations with third-party platforms you authorize (Google, Meta, TrainingPeaks, Klaviyo, and similar).

Eligibility

You must be at least 18 years old and authorized to bind your organization to these Terms if you are using the Services on behalf of a business.

Your Account

You are responsible for keeping your account credentials secure. You are responsible for all activity that occurs under your account. Notify us promptly at cav@leancycl.com if you suspect unauthorized access.

Connected Third-Party Services

The Services let you authorize Rincon AI to interact with third-party platforms (“Connected Services”) on your behalf. You grant us permission to perform only the actions described in the scopes you approve at connection time. You can revoke a connection at any time from the Connected Service’s own account settings, which immediately ends our ability to access further data from that account.

You represent that you have the right to grant these authorizations and that your use of Connected Services through our platform complies with the Connected Service’s own terms of service. We are not responsible for changes, outages, or policy updates on Connected Services.

Acceptable Use

You agree not to:

• Use the Services to violate any law or the rights of others.
• Use the Services to send spam, phishing messages, harassment, hate speech, or any content you do not have the right to send.
• Attempt to reverse engineer, probe, or circumvent our security controls.
• Use the Services to scrape, resell, or redistribute data obtained from Connected Services except as permitted by those services.
• Interfere with the integrity or performance of the Services.
• Use the Services to generate content that misleads recipients about the identity of the sender, or to impersonate another person or entity.

Your Content

You retain ownership of any content and data you provide to us or that we process on your behalf (“Your Content”). You grant us a limited license to store, process, and display Your Content solely to operate the Services for you. We do not claim ownership of Your Content and we do not use it to train foundation AI models.

AI-Generated Drafts

The Services include AI-assisted drafts (reply suggestions, email drafts, comment responses, and similar). These drafts are provided as suggestions. You are responsible for reviewing and approving any content before it is sent or published on your behalf. Drafts may contain factual inaccuracies; do not treat them as professional, legal, medical, or financial advice.

Fees and Payment

Pricing and payment terms, if applicable to your engagement, are set in a separate statement of work or order form executed between Rincon AI and your organization. Unless otherwise stated, fees are invoiced monthly and due within 30 days.

Termination

You may stop using the Services and request deletion of your account data at any time. We may suspend or terminate access for violation of these Terms, for extended non-payment, or as required by law. Upon termination we will delete your data in accordance with the data retention provisions of our Privacy Policy, subject to legal hold requirements.

Service Availability

We aim for reliable service but do not guarantee uninterrupted or error-free operation. Connected Services may be unavailable due to their own outages, which are outside our control.

Warranty Disclaimer

The Services are provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

To the fullest extent permitted by law, Rincon AI will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising out of or related to your use of the Services. Our aggregate liability to you for any claim arising out of or related to these Terms will not exceed the amount you paid us for the Services in the 12 months preceding the event giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless Rincon AI and its employees and agents from any third-party claims arising out of your use of the Services in violation of these Terms or applicable law, including claims related to content you published or actions you authorized through the Services.

Governing Law

These Terms are governed by the laws of the State of Arizona, United States, without regard to its conflict-of-laws principles. Any dispute arising out of these Terms will be resolved in the state or federal courts located in Pima County, Arizona.

Changes to These Terms

We may update these Terms from time to time. Material changes will be posted on this page with an updated revision date. Continued use of the Services after an update constitutes acceptance of the revised Terms.

Contact

Questions about these Terms can be directed to cav@leancycl.com.

Rincon AI · Tucson, Arizona